Question 1 :
Ex-communication is a _____.
- punishment
- reward
- process
- ritual
Question 2 :
Vertical Communication is _____ _____ _____ communication.
- One-way
- two way
- multi dimensional
- linear
Question 3 :
The complimentary close in semi–block form is placed on _____.
- right
- top
- bottom
- left
Question 4 :
Efficient enterprises use _____ channels of communication.
- one
- two
- multiple
- no
Question 5 :
Typing on the reverse of the sheet should be avoided.
- TRUE
- FALSE
Question 6 :
_____ are the channels of communication which have been established according to the structure of the organisation.
- formal channels
- informal channels
- grapevines
- consultations
Question 7 :
_____ punctuation refers to use of commas and fullstops.
- blocked
- indented
- open
- close
Question 8 :
Full block form uses _____ punctuation.
- blocked
- indented
- open
- close
Question 9 :
Sharing of confidential document of the company is ethically right.
- TRUE
- FALSE
Question 10 :
_____ transmits messages via computers connected on network.
- computers
- e–mail
- internet
- none of the above
Question 11 :
_____ barrier occur because people see things differently
- physical
- psychological
- language
- organizational
Question 12 :
_____ is the deliberate attempt to persuade someone (usually in a position of power and authority) by offering money or gifts or material gain.
- Piracy
- Bribery
- Patent
- Copyright
Question 13 :
Attaching photographs, video clips, and sound recordings to e-mail messages can be very costly.
- TRUE
- FALSE
Question 14 :
The head address consists of the _____ name, address, phone no. etc.
- receiver
- sender
- speaker
- listener
Question 15 :
The adult human mind usually resists _____.
- change
- fear
- statusquo
- inattentiveness
Question 16 :
The advantages of using e-mail do not include easy upward communication.
- TRUE
- FALSE
Question 17 :
_____ communication becomes very difficult when people are from different cultures.
- Oral
- Written
- Tele
- Computer
Question 18 :
The paragraphs in modified block form are _____.
- blocked
- indented
- opening
- closing
Question 19 :
_____ is displaying honest behavior at all times.
- Patent
- Copyright
- Integrity
- Creative right
Question 20 :
_____ is a form of non verbal communication.
- letter
- speech
- interview
- gesture
Question 21 :
_____ is a programme which disrupts the normal functioning of your computer systems.
- virus
- fungus
- anti–virus
- none of the above
Question 22 :
_____ is a code of conduct. It tells what to do and what not to do for the welfare of the society.
- Business ethics
- Business law
- Business management
- Business Advertising
Question 23 :
Intranet is confined to use within an organization.
- TRUE
- FALSE
Question 24 :
In face of severe competition, it is difficult to maintain high degree of ethics.
- TRUE
- FALSE
Question 25 :
Open punctuation means no comma.
- TRUE
- FALSE
Question 26 :
In _____ listening, the listener is not motivated to listen to the speaker.
- Effective
- Ineffective
- Focused
- Empathetic
Question 27 :
Salutation is placed on the _____ side of the letter.
- top
- bottom
- right
- left
Question 28 :
Business ethics seeks to understand the _____ issues that arise from business practices.
- moral
- commerce
- immoral
- finance
Question 29 :
We communicate with the help of silence.
- TRUE
- FALSE
Question 30 :
The dateline in semi–block form is placed on the _____.
- right
- top
- bottom
- left