B.COM Business Communication-1 MCQ's




Question 61 :
For efficient management, line of communication should be kept as short as possible.


  1. TRUE
  2. FALSE
  

Question 62 :
Using someone else’s work without his/her permission is called human rights violation.


  1. TRUE
  2. FALSE
  

Question 63 :
In _____ model, the receiver gives feedback.


  1. Shannon-Weaver
  2. Interactive
  3. Transactional
  4. Dynamic
  

Question 64 :
Layout of Block form is unbalanced.


  1. TRUE
  2. FALSE
  

Question 65 :
Consensus implies _____


  1. agreement of opinion
  2. agreement of sale
  3. being conscious
  4. being authoritative
  

Question 66 :
There is complete involvement of the listener in passive listening.


  1. TRUE
  2. FALSE
  

Question 67 :
In modified block form only _____ is double spaced.


  1. head address
  2. inside address
  3. paragraphs
  4. salutation
  

Question 68 :
_____ is a very detailed and precise systematic instruction that allows the computer to process data without human interventions.


  1. hardware
  2. software
  3. memory
  4. none of the above
  

Question 69 :
Written communication is not verbal communication.


  1. TRUE
  2. FALSE
  

Question 70 :
_____ is time consuming.


  1. Downward
  2. Upward
  3. Diagonal
  4. Horizontal
  

Question 71 :
The inside address consists of the _____ name, address, phone no. etc.


  1. receiver
  2. sender
  3. speaker
  4. listener
  

Question 72 :
_____ can be used for filing and referencing.


  1. head address
  2. inside address
  3. salutation
  4. dateline
  

Question 73 :
Patents have to be registered in order to secure the monopoly.


  1. TRUE
  2. FALSE
  

Question 74 :
In Effective Listening, the listener is aware of a clear specific purpose of listening and he/she is motivated to listen.


  1. TRUE
  2. FALSE
  

Question 75 :
_____ is the response given by the receiver to the sender’s message


  1. Encoding
  2. Decoding
  3. Feedback
  4. Medium
  

Question 76 :
Confidential information is best communicated orally.


  1. TRUE
  2. FALSE
  

Question 77 :
In _____ layout all parts of the letter from dateline to complimentary close are placed and the left hand side margin.


  1. indented form
  2. semi block form
  3. modified block form
  4. full block form
  

Question 78 :
The signature block consists of the sign of the _____.


  1. sender
  2. listener
  3. receiver
  4. left
  

Question 79 :
E-mail allows complete flexibility during composing and drafting


  1. TRUE
  2. FALSE
  

Question 80 :
_____ covers the responsibilities corporations (or other for-profit organizations) have to the societies within which they are based and operate.


  1. Corporate Social Responsibility
  2. Corporate Ethical Responsibility
  3. Corporate Management Responsibility
  4. Corporate Community Responsibility
  

Question 81 :
Hearing is a/an _____ act.


  1. involuntary
  2. voluntary
  3. conscious
  4. wilful
  

Question 82 :
Complaints and Suggestion boxes are example of _____ communication.


  1. upward
  2. downward
  3. horizontal
  4. grapevine
  

Question 83 :
_____ comes first in the British style of writing the dateline.


  1. Month
  2. year
  3. time
  4. date
  

Question 84 :
Full block form is _____ spaced letter.


  1. single
  2. double
  3. triple
  4. triple
  

Question 85 :
There is more degree of formality in emails.


  1. TRUE
  2. FALSE
  

Question 86 :
Semi–block form uses _____ punctuation.


  1. blocked
  2. indented
  3. open
  4. close
  

Question 87 :
In _____ there is use of words.


  1. proxemics
  2. non verbal communication
  3. kinesics
  4. verbal communication
  

Question 88 :
Speed is the main advantage of using e-mail.


  1. TRUE
  2. FALSE
  

Question 89 :
Blogs are not objective.


  1. TRUE
  2. FALSE
  

Question 90 :
Non verbal communication complement oral communication.


  1. TRUE
  2. FALSE
  
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