B.COM Business Communication-1 MCQ's




Question 31 :
Formal communication is time consuming and expensive.


  1. TRUE
  2. FALSE
  

Question 32 :
The tone of the e-mail message is very informal and emotional.


  1. TRUE
  2. FALSE
  

Question 33 :
______ speak louder than words.


  1. pictures
  2. loud-speakers
  3. computers
  4. television
  

Question 34 :
Gestures and facial expressions reinforce _____.


  1. oral communication
  2. written communication
  3. non verbal communication
  4. proxemics
  

Question 35 :
_____ comes first in the American style of writing the dateline.


  1. Month
  2. date
  3. year
  4. top
  

Question 36 :
E-mail is the medium of communication that sends and receives messages through specially designed computer networks.


  1. TRUE
  2. FALSE
  

Question 37 :
The _____ _____ _____ of communication the greater the chances of the message being distorted.


  1. shorter the line
  2. longer the line
  3. smaller the line
  4. briefer the line
  

Question 38 :
The salutation and _____ correspond with each other.


  1. head address
  2. inside address
  3. paragraph
  4. complimentary close
  

Question 39 :
The dateline in modified block form is placed on the _____.


  1. right
  2. top
  3. bottom
  4. left
  

Question 40 :
Feedback is an important component in linear model.


  1. TRUE
  2. FALSE
  

Question 41 :
Full block form uses _____ paragraphs.


  1. blocked
  2. indented
  3. open
  4. close
  

Question 42 :
6thJuly, 2011 is _____ style of writing the date.


  1. American style
  2. British style
  3. Indian style
  4. European style
  

Question 43 :
Good communication implies _____.


  1. agreement
  2. understanding
  3. friendliness
  4. telepathy
  

Question 44 :
The complimentary close in modified block form is placed on the _____.


  1. right
  2. top
  3. bottom
  4. left
  

Question 45 :
Moodle is an open source Learning Management System.


  1. TRUE
  2. FALSE
  

Question 46 :
People speaking same language can never have _____ barrier.


  1. psychological
  2. physical
  3. semantic
  4. cross-cultural
  

Question 47 :
In order to avoid Cross-cultural barriers, one must use more _____


  1. jargons
  2. slangs
  3. precise words
  4. buzz words
  

Question 48 :
Communis means _____.


  1. a communist
  2. to make common
  3. miscommunication
  4. to keep discrete
  

Question 49 :
________communication can be most effectively used in those organisations in which the lines of authority are clearly demarcated.


  1. Downward
  2. Upward
  3. Diagonal
  4. Horizontal
  

Question 50 :
Layout refers to _____ of the letter.


  1. plan
  2. structure
  3. pattern
  4. format
  

Question 51 :
_____ is a form of non-verbal communication.


  1. Letter
  2. Circular
  3. Report
  4. Facial expressions
  

Question 52 :
_____ are a major part of blogs.


  1. Links
  2. Telex
  3. Teleconference
  4. Teleprinter
  

Question 53 :
_____ is based on the trust that the listener has of the speaker.


  1. Fear
  2. Allness and Closed mind
  3. Halo/Horn Effect
  4. Abstracting
  

Question 54 :
Notices and circulars are examples of _____ communication.


  1. Upward
  2. Downward
  3. Grapevine
  4. Horizontal
  

Question 55 :
_____ paragraph introduces the topic of the letter.


  1. bottom
  2. closing
  3. middle
  4. opening
  

Question 56 :
_____ paragraph consists of suggested course of action to be taken by the reader.


  1. closing
  2. middle
  3. opening
  4. listener
  

Question 57 :
_____ requires conscious involvement of the listener.


  1. Listening
  2. Hearing
  3. Speaking
  4. Talking
  

Question 58 :
_____ listening, one has no awareness about the content of the message.


  1. Superficial
  2. Appreciative
  3. Focused
  4. Empathetic
  

Question 59 :
Discrimination on the basis of caste or gender is closely linked to _____


  1. Intellectual rights
  2. Human rights violation
  3. freedom of expression
  4. Creative license
  

Question 60 :
Over arousal of emotions may adversely affect the listener’s ability to decode an oral message.


  1. TRUE
  2. FALSE
  
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