Question 31 :
Formal communication is time consuming and expensive.
- TRUE
- FALSE
Question 32 :
The tone of the e-mail message is very informal and emotional.
- TRUE
- FALSE
Question 33 :
______ speak louder than words.
- pictures
- loud-speakers
- computers
- television
Question 34 :
Gestures and facial expressions reinforce _____.
- oral communication
- written communication
- non verbal communication
- proxemics
Question 35 :
_____ comes first in the American style of writing the dateline.
- Month
- date
- year
- top
Question 36 :
E-mail is the medium of communication that sends and receives messages through specially designed computer networks.
- TRUE
- FALSE
Question 37 :
The _____ _____ _____ of communication the greater the chances of the message being distorted.
- shorter the line
- longer the line
- smaller the line
- briefer the line
Question 38 :
The salutation and _____ correspond with each other.
- head address
- inside address
- paragraph
- complimentary close
Question 39 :
The dateline in modified block form is placed on the _____.
- right
- top
- bottom
- left
Question 40 :
Feedback is an important component in linear model.
- TRUE
- FALSE
Question 41 :
Full block form uses _____ paragraphs.
- blocked
- indented
- open
- close
Question 42 :
6thJuly, 2011 is _____ style of writing the date.
- American style
- British style
- Indian style
- European style
Question 43 :
Good communication implies _____.
- agreement
- understanding
- friendliness
- telepathy
Question 44 :
The complimentary close in modified block form is placed on the _____.
- right
- top
- bottom
- left
Question 45 :
Moodle is an open source Learning Management System.
- TRUE
- FALSE
Question 46 :
People speaking same language can never have _____ barrier.
- psychological
- physical
- semantic
- cross-cultural
Question 47 :
In order to avoid Cross-cultural barriers, one must use more _____
- jargons
- slangs
- precise words
- buzz words
Question 48 :
Communis means _____.
- a communist
- to make common
- miscommunication
- to keep discrete
Question 49 :
________communication can be most effectively used in those organisations in which the lines of authority are clearly demarcated.
- Downward
- Upward
- Diagonal
- Horizontal
Question 50 :
Layout refers to _____ of the letter.
- plan
- structure
- pattern
- format
Question 51 :
_____ is a form of non-verbal communication.
- Letter
- Circular
- Report
- Facial expressions
Question 52 :
_____ are a major part of blogs.
- Links
- Telex
- Teleconference
- Teleprinter
Question 53 :
_____ is based on the trust that the listener has of the speaker.
- Fear
- Allness and Closed mind
- Halo/Horn Effect
- Abstracting
Question 54 :
Notices and circulars are examples of _____ communication.
- Upward
- Downward
- Grapevine
- Horizontal
Question 55 :
_____ paragraph introduces the topic of the letter.
- bottom
- closing
- middle
- opening
Question 56 :
_____ paragraph consists of suggested course of action to be taken by the reader.
- closing
- middle
- opening
- listener
Question 57 :
_____ requires conscious involvement of the listener.
- Listening
- Hearing
- Speaking
- Talking
Question 58 :
_____ listening, one has no awareness about the content of the message.
- Superficial
- Appreciative
- Focused
- Empathetic
Question 59 :
Discrimination on the basis of caste or gender is closely linked to _____
- Intellectual rights
- Human rights violation
- freedom of expression
- Creative license
Question 60 :
Over arousal of emotions may adversely affect the listener’s ability to decode an oral message.
- TRUE
- FALSE