B.COM Business Communication-2 MCQ's




Question 31 :
_______are recorded in the Minutes Book.


  1. Resolutions
  2. Letters
  3. Reports
  4. Memos
  

Question 32 :
Agenda item: 'Approval and Adoption of Company’s Seal' is discussed in _______


  1. Annual General Meeting
  2. The First Meeting of the Board of Directors
  3. Special Meeting
  4. Regular Meeting of the Board of Directors
  

Question 33 :
Dividend is declared in _______meeting


  1. Informal
  2. Regular Meeting of Board of Directors
  3. Annual General
  4. Staff
  

Question 34 :
Group decision making technique is______.


  1. Video Conferencing
  2. Group Discussion
  3. Teleconferencing
  4. DELPHI Techniqu
  

Question 35 :
The prescribed period (as per the rule: ideally) for sending notice of the Company Meetings is________


  1. one Day before the meeting
  2. twenty_one days before the meeting
  3. four Days before the meeting
  4. two days before the meeting
  

Question 36 :
To ‘confer’ means to _______


  1. converse/ consult/discuss
  2. dictate
  3. mute
  4. maintain silence
  

Question 37 :
In a Conference presenters present their papers in ____________.


  1. the Inaugural session
  2. the Valedictory function
  3. the Technical session
  4. the Opening session
  

Question 38 :
A Standing Committee is_______ committee.


  1. Permanent
  2. Temporary
  3. Informal
  4. Ad_Hoc
  

Question 39 :
A Staff Committee _________.


  1. has decision making power
  2. is Advisory committee
  3. is an Executive Committee
  4. is an Informal Committee
  

Question 40 :
Conference schedule includes:


  1. Registration; Inaugural Session; Technical Sessions; Valedictory Function.
  2. Registration; Technical Sessions; Valedictory Session.
  3. Inaugural Session; Valedictory Function
  4. Registration; Inaugural Session and Valedictory Function
  

Question 41 :
Crisis Management is the function of _____________professionals.


  1. IT
  2. Public Relations
  3. Finance Department
  4. Production Department
  

Question 42 :
_______are periodic publications of an organization.


  1. House Organs
  2. Newspaper
  3. Press Clippings
  4. Press Release
  

Question 43 :
A Bulletin usually deals with____


  1. a single item
  2. more than one item
  3. varied items
  4. sports news only
  

Question 44 :
____________connects employees at various levels.


  1. External Public Relations
  2. Production Department
  3. Internal Public Relations
  4. Research - Development Department
  

Question 45 :
A list of items to be discussed in the meeting is called_____


  1. Agenda
  2. Resolution
  3. Minutes of Meeting
  4. Notice
  

Question 46 :
_____________publishes company profile and achievements.


  1. E_mail
  2. An Advertisement
  3. A Notice
  4. A Web Page
  

Question 47 :
The ______________is the vehicle through which an organization attempts to maintain communication with its public.


  1. Public Relations Department
  2. Accounts Department
  3. Human Resource Department
  4. Research and Development Department
  

Question 48 :
An Employee magazine is called______________


  1. House Organs
  2. Bulletins
  3. Newsletter
  4. Press clipping
  

Question 49 :
Company newspapers are called ________


  1. House Journal
  2. House Organs
  3. News Bulletins
  4. Newspapers
  

Question 50 :
‘Product Failure and Takeovers’ are the types of _____________.


  1. Business Crisis
  2. Employee’s problems
  3. Natural Calamity
  4. . Events
  

Question 51 :
_____________letter of inquiry is sent by buyer to seller in response to an advertisement appearing in newspaper.


  1. A Solicited
  2. An Unsolicited
  3. An Informal
  4. A Legal
  

Question 52 :
_______________________letter of Inquiry is sent by a buyer on his own initiative .


  1. A Solicited
  2. An Unsolicited
  3. An Informal
  4. A less formal
  

Question 53 :
A Business transaction begins with a letter of _______________.


  1. Order
  2. Inquiry
  3. Complaint
  4. Reply to inquiry
  

Question 54 :
A Reply to Inquiry letter is sent by…………………


  1. buyer to seller
  2. customer
  3. seller to buyer
  4. the Third Party
  

Question 55 :
Replies to Letters of Complaint are called _________________


  1. Consumer Grievance Letters
  2. Inquiry Letters
  3. Sales Letters
  4. Adjustment Letters
  

Question 56 :
A final decision taken in a meeting is called______


  1. Resolution
  2. Agenda
  3. Committee meeting
  4. Notice
  

Question 57 :
The ____________is a kind of advertising in Business Communication where informality is appreciated.


  1. Letter of Inquiry
  2. Letter of Complaint
  3. Sales Letter
  4. Consumer Grievance Letter
  

Question 58 :
The Purpose of a Sales Letter is to ______


  1. enquire about the product
  2. complain against services
  3. promote sales of goods/services
  4. place order for goods
  

Question 59 :
According to the STAR_CHAIN_HOOK method of drafting a sales letter________Paragraph represents STAR.


  1. the Introductory
  2. the Middle
  3. the Closing
  4. the Concluding
  

Question 60 :
Read the given sentence and state in which paragraph of a Sales Letter could this sentence be included?: 'The special Discount will be on orders placed before 1st October 2020. So hurry up please!' _____


  1. The Introductory Paragraph
  2. The Middle Paragraph
  3. The Closing Paragraph
  4. The Opening Paragraph
  
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