B.COM Business Communication-2 MCQ's




Question 61 :
_____________creates awareness of consumers’ legitimate rights.

  1. The Consumer Guidance Cell
  2. Lawyer
  3. Any Court
  4. The Police Department
  

Question 62 :
A person who buys any 'goods' or hires any 'services' for a consideration/price is a_________

  1. Seller
  2. Consumer
  3. Businessperson
  4. . Lawyer
  

Question 63 :
In order to carry out the purpose and objects of the Consumer Protection Act District Forum State Commission and National Commission are established as _______

  1. Private Agencies
  2. Government Agencies
  3. Consumer Dispute Redressal Agencies
  4. Agencies
  

Question 64 :
Read the following situation and answer the question given below it by selecting the correct option:
Mani Mehta purchased a T.V. set worth Rs 50 000 from Amina Electronics Dadar (W). But the set was found to be defective. So Mani Mehta kept complaining to the seller about the set. But the seller gave only temporary repair service . Mr Mehta’s all written and oral complaints brought no response from the seller. Even his request to replace the defective set with a fresh one as it was within the warranty period was paid no heed. So Mr Mehta has decided to complain to the Consumer Forum.
Q What is the Nature of Complaint in this situation?_____

  1. Supply of substandard goods : defective T.V Set
  2. Temporary Repair service
  3. Complaint against seller
  4. Complaint
  

Question 65 :
The Public Information Officer should respond to RTI Application within_________days of the receipt of application.

  1. 40
  2. 25
  3. 10
  4. D. 30
  

Question 66 :
________allows inspection of work documents records; taking notes extracts or certified copies of documents or records; taking certified samples of material

  1. RTI Application
  2. Consumer Grievance Application
  3. A Letter of Complaint
  4. Job Application
  

Question 67 :
In __________meeting company's Profit and Loss Account and Annual Report are presented.

  1. Annual General
  2. Statutory
  3. Special Meeting
  4. Routine Meeting of Board of Directors
  

Question 68 :
The purpose of RTI is to________

  1. empower the citizens and Promote transparency in the working of the Government;
  2. support the government
  3. provide information only to certain people
  4. help the political parties
  

Question 69 :
Read the following contents of a Committee Report and answer the questions given below it by selecting the correct option:

  1. questioi. Attendance should be taken strictly in every lecture
  2. ii. Students’ Identity Cards should be strictly checked at the main gate.
  3. iii. Discipline committee should be appointed to look into the problem of indiscipline in college.
  4. iv. The committee members should take round in the college campus to control the entry of outsiders.
  

Question 70 :
In which part of the Report should these contents be included?

  1. The Title of the Report
  2. The Terms of Reference
  3. The Findings
  4. The Recommendation
  

Question 71 :
A small group of workers from a particular department meet regularly to discuss the department problems and find solutions to these problems. This group is called_____

  1. Quality Circle
  2. Group
  3. Meeting
  4. Staff meeting
  

Question 72 :
A procedure for calling a meeting is determined by_________.

  1. Chairperson
  2. Secretary
  3. Formal Rules
  4. Members
  

Question 73 :
In a conference Chief Guest's Keynote Address is presented in________________ session.

  1. the Inaugural
  2. the Technical
  3. the Valedictory Function
  4. the Cabin Meeting
  
Pages