Question 61 :
ERP software allows an organisation to use a system of ________ applications.
- Integrated
- Isolated
- Outdated
- Old
Question 62 :
The service providers face the challenges of ____________.
- Tangibility
- Intangibility
- Serviceability
- Delivery
Question 63 :
__________ is an internet based trading network for buyers and sellers to carry out B2B commerce on the internet.
- ERP
- TPN
- RFQ
- MRP
Question 64 :
_________ is the structured transmission of data between organisations by electronic means.
- EDI
- FDI
- Logistic
- ERP
Question 65 :
KPO involves allocation of ________ intensive business process.
- Labour
- capital
- Knowledge
- technology
Question 66 :
__________ is vital for international trade.
- Media service
- Logistics
- Catering
- marketing service
Question 67 :
_____________ is the first steps in any new service development process.
- Concept testing
- Screening ideas
- Idea generation
- concept modification
Question 68 :
_________ refers to non store retail formats.
- Retail chains
- leased department
- Automatic vending machine
- factory outlets
Question 69 :
__________ involves outsourcing of engineering and R/ D work.
- BPO
- KPO
- LPO
- ERP
Question 70 :
_________ refers to the buying and selling of goods and services through wireless handheld devices.
- M_commerce
- E_commerce
- EDI
- ERP
Question 71 :
Gartner Group first used the acronym ______ as an extension of MRP in 1990.
- ERP
- MSP
- EPR
- CRM
Question 72 :
___________ services top the service export in India
- Business
- software
- financial
- Accounting
Question 73 :
________ refers to electronic communication of business transactions between organisations.
- Electronic retailing
- EDI
- Mobile commerce
- FDI
Question 74 :
Cost_ benefit analysis is undertaken in _____________ step of new service development process.
- Business analysis
- market testing
- concept testing
- concept analysis
Question 75 :
Services are produces and consumed ____________.
- Simultaneously
- different times
- at all times
- at alternate time.
Question 76 :
E_commerce permits _____________ reach.
- Local
- National
- Global
- Regional
Question 77 :
Services are highly ___________.
- Durable
- perishable
- non perishable
- storable
Question 78 :
The share of organised retail is about _______ percent of the total retail trade in India.
- 20
- 40
- 8
- 10
Question 79 :
_______ refers to marketing research through internet.
- Marketing research
- Consumer research
- Online marketing research
- market research
Question 80 :
At present FDI is allowed up to _________ percent in multi brand retail trade.
- 100
- 51
- 75
- 65